FREQUENTLY ASKED, EASILY ANSWERED
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UNIQUELY MORNINGSTAR
What makes MorningStar different?
MorningStar offers what variety of senior living options?
What does the tour process look like?
COVID-19
Will my loved one be isolated?
What are the lifestyle activities during COVID?
What CDC guidelines are you adhering to during COVID?
UNDERSTANDING SENIOR LIVING
Is there an age requirement for becoming a resident of MorningStar?
What is Independent Senior Living?
If I don’t need any assistance, why should I consider Community Life as a senior?
What happens if I live in Independent Living and my needs increase? Can I transfer to Assisted Living? Is there a transfer fee?
How do I move a parent with dementia to Assisted Living?
How do I move a parent to Assisted Living?
How do I introduce the idea of Assisted Living to my loved one?
Do I qualify for Assisted Living?
When is it time for Assisted Living?
What agency regulates Assisted Living facilities?
Who regulates Memory Care facilities?
Explain your Resident Rights policy as it relates to choice.
What is the difference between Assisted Living vs Skilled Nursing?
Do you offer 24-hour nursing?
What is Respite Care for elderly?
Do you offer a Trial (short-term) Stay?
What’s Companion Living?
Can a couple live together in Assisted Living?
CARE SERVICES AND STAFFING
What kind of training does MorningStar staff receive?
What is your ratio of care staff to residents?
How is my level of care determined?
What if my healthcare needs are temporarily heightened while in Independent Living?
Define “Directed Level of Care.”
Do you have a medication management program?
Can you help me find a doctor?
What is end-of-life care?
What is hospice and do you provide it?
AMENITIES
What about transportation services?
How does your dining program work?
Is there a salon onsite?
Can visitors stay overnight?
Can you have pets in Assisted Living?
PRICING AND AFFORDABILITY
Is senior Independent Living tax deductible?
Is Assisted Living tax deductible?
Is Memory Care tax deductible?
How are prices structured within your communities?
What is a Community Fee?
Am I contractually bound to stay at MorningStar?
Can I pay my bill with a credit card?
Does VA pay for Assisted Living?
Does Medicare pay for Assisted Living and Memory Care?
Does Medicaid pay for Assisted Living and Memory Care?
Does Medicare cover Respite Care?
MOVE-IN PROCESS
What does a typical move-in process look like?
Do you provide furniture?
Do you move my loved one’s furniture for us?
Do I need a designated POA to move my loved one into Assisted Living?
How often and how soon should I visit after my loved one moves to a senior community?
How do I make my loved one feel at home after they move in?
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